Frequently askedquestions
Where do you ship to?
We currently ship to the United Kingdom, United States, Canada, Ireland, France, Germany, and Australia.
How much is shipping?
Shipping is calculated using Royal Mail's own rates, based on your order's weight and destination. You'll see the exact cost in your cart before you check out.
How is my order delivered?
Every order is shipped with Royal Mail.
How long does delivery take?
This depends on Royal Mail's own delivery times for your destination. If your order hasn't arrived and you're wondering about its status, email us and we'll look into it.
Is it safe to pay on this site?
Yes. Card and payment details never reach our own servers — checkout is handled by Mollie, a secure payment provider, and we only ever see whether a payment succeeded.
Can I return or exchange an item?
Email us at sales@palestinu.com with your order details and we'll sort it out.
An item I want is out of stock — will it come back?
Sometimes. Email us and ask about a specific flavour and we'll let you know.
I have another question.
Get in touch via our Contact page or email sales@palestinu.com directly — we read every message.